Zásady ochrany osobních údajů

Naposledy aktualizováno: 1. ledna 2025

1. Introduction

At BenchBot ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI testing platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, company details)
  • Contact information when you reach out to us
  • Payment information (processed by secure third-party providers)
  • AI model data and conversation logs you choose to test
  • Configuration settings and test parameters

2.2 Information Automatically Collected

  • Usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our AI testing services
  • Process transactions and manage your account
  • Communicate with you about our services
  • Analyze usage patterns to enhance user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers under strict confidentiality agreements
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • SOC 2 Type II compliance
  • Employee training on data protection

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Data portability
  • Opt-out of certain processing activities
  • Withdraw consent at any time

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Test data is retained according to your subscription plan and deletion preferences.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@xyndata.com

Address: xyndata s.r.o. Braunerova 563/7, CZ-180 00, Prague

Data Protection Officer: dpo@xyndata.com